Yes, deposits are required to reserve singular appointments and are based on the length of the service, with the remaining balance due at the end of your treatment. Deposits are non-refundable for late cancellations or missed appointments.

Deposits are not required for series package appointments, but please note that cancellations made with less than 24 hours notice, or missed appointments, will result in a lost appointment from your series.

A deposit is required to reserve your appointment and is applied toward your treatment total. Deposits are non-refundable.

With more than 24 hours notice, your deposit may be transferred to a future appointment. Cancellations made with less than 24 hours notice may incur a fee of up to 50% of the scheduled service total. Missed appointments may be charged in full.

I appreciate as much notice as possible if you need to make a change, as it allows the appointment time to be offered to another client.

I understand that illness or emergencies happen. If you need to cancel or reschedule due to these circumstances, please let me know as soon as possible. Deposits will be applied toward a rescheduled appointment when advance notice is given, but may be forfeited for last-minute cancellations depending on the situation. 

I offer a ten-minute grace period for each appointment. If you arrive beyond that window, your service length may be adjusted, or, depending on timing, rescheduled to ensure the flow of the day remains smooth for all clients.

Treatments are primarily designed for clients 18 and over. Occasional exceptions may be made for established clients and their families with prior approval, parent or legal guardian present, and written consent.

To maintain a quiet, intentional environment, treatments are reserved for you alone. If needed, one accompanying guest may wait in the lobby during your appointment. Guests should not be left unattended are are best limited to parents or legal guardians.

Your privacy is respected at every step of your experience. All personal, health, and contact information shared is kept confidential and used solely to provide safe, personalized care. Your information is never shared or sold.

I love when clients share their experience online! You're welcome to take photos or videos during your appointment, and I can provide a ring light if you'd like. Please be mindful that filming or photography should not interfere with your treatment.

To book a facial or face massage, please submit an inquiry through the contact form. I'll be in touch to help you select the best treatment and schedule your appointment personally.

Yes! Every treatment is fully personalized. This begins with a detailed intake form, followed by an in-person consultation to assess your skin, home care habits, and curate your treatment.

Yes, all treatments can be tailored for sensitive and reactive skin. Each step includes multiple product options formulated for sensitive skin, so your treatment can be adjusted in real time based on your comfort and needs. I also have sensitive skin and allergies, which is why I'm especially mindful in product selection and application.

If you have specific allergies, please let me know in advance so I can prepare and customize your treatment accordingly.

For detailed guidance on preparing your skin for your session, please see the Skin Prep & Aftercare page. This includes everything you need to support sensitive skin before your visit.

Yes! Since all appointments are scheduled directly with me, I can help you arrange recurring visits to support your ongoing skincare goals. Series packages are also available and are recommended for the best long-term results and value.

A credit or debit card is required at booking to secure your appointment deposit. At the end of your visit, I accept card, Venmo, Zelle, or cash. Please note that I may not have change for larger cash payments.

Yes! Gift certificates are available in multiple denominations and can be used toward services, packages, and special-order skincare products. Gift certificates may be purchased directly through the online booking website.

Gratuity is not included and is never expected. If you'd like to leave a little extra, I truly appreciate it, but it's completely optional.

There are no additional costs for serums, masks, or enhancements. Each session is fully customized to your skin, with everything included to achieve optimal results.

I don't currently offer a membership program, but I do have options for frequent clients. Packages are available at a discounted rate per session, and new clients receive a welcome gift bag with a loyalty card - your sixth visit is half off. Additional ways to save can be found on the Services page.

Esthetic services in California are not subject to sales tax, so no additional tax is added to your session price.

If you purchase skincare products for home use, sales tax will apply at checkout.

I primarily use Hale & Hush, a professional skincare line dedicated to sensitive and compromised skin. Their products are free from gluten, sulfates, parabens, artificial fragrances, silicones, and dimethicone, ensuring low toxicity and minimal irritation. This brand concentrates on strengthening the skin barrier with calming botanicals, making them ideal for individuals with allergies or skin sensitivities.

If you have any specific allergies or sensitivities, please let me know in advance so I can tailor your treatment accordingly. 

I don't currently stock retail products in the studio, but I'm happy to special order anything you'd like. Products can be arranged for in-studio pickup or shipped directly to your home for convenience. If you're unsure what would best support your skin at home, I can also make personalized recommendations based on your treatment and skin needs.

Products can be ordered through me directly, or through my booking website here.

Frequency depends on your skin goals and budget. Most clients do well with monthly treatments for maintenance. Acne-prone or reactive skin may benefit from more frequent sessions at the beginning before transitioning into a maintenance schedule. For facial massage focused on lifting and anti-aging benefits, more frequent sessions can help support and maintain results more effectively. 

Yes. Each treatment is designed to be both calming and results-focused. I combine gentle, therapeutic techniques that support the skin with a deeply relaxing experience overall. It's not uncommon for clients to fall asleep during their session.

I typically take a conservative approach with extractions and often choose to avoid them. While they can be helpful in some cases, more aggressive extraction work may increase the risk of irritation, bruising, post-inflammatory hyperpigmentation, or scarring, and can disrupt the skin barrier when not necessary.

In California, estheticians are not permitted to use lancets or any tools that puncture the skin, as this falls outside our scope of practice.

When extractions are appropriate, I prefer to support the skin through gentle, non-traumatic methods or focus on preparing the skin through treatment. This often includes salicylic acid to help decongest within the pores and clay-based masks to absorb excess oil and support clarity over time.

Yes - my treatments are calming, barrier-focused, and suitable for acne-prone, reactive, and sensitive skin, including concerns such as rosacea, eczema, and general dryness. I'll guide you toward the most effective session length for your unique skin, including shorter, more targeted facials when needed.

Yes. Rather than aggressive or invasive approaches, my treatments focus on supporting the skin's natural structure and function. Through techniques that encourage circulation, lymphatic flow, and deep hydration, the skin often appears more lifted, firm, and refreshed over time.

Most clients experience a sense of relaxation, hydration, and visible glow following their treatment. In some cases, temporary effects such as mild fatigue, increased urination, or slight skin purging can occur as circulation and lymphatic flow improve. These responses are normal and should resolve quickly.

Yes - please visit the Skin Prep & Aftercare page for full pre- and post-treatment instructions to help you get the best results from your visit.

Yes. Certain contraindications may require me to modify, delay, or avoid treatment depending on your current skin and health status. This includes, but is not limited to, active infections, open skin, sunburns, recent surgical or cosmetic procedures, and specific medical conditions or medications.

A full consultation is always completed prior to treatment to ensure suitability and safety.

Client safety and cleanliness are a top priority. Fresh linens are used for every appointment, and all treatment surfaces, equipment, and tools are thoroughly cleaned and disinfected between clients. I wash and sanitize my hands before and after each session, and I wear a mask at all time while working with clients to maintain a safe and hygienic environment. Gloves are not required, but may be used occasionally depending on the treatment.

Your comfort and safety are always the priority. I am fully present and attentive throughout every treatment and never leave clients unattended, allowing me to closely monitor for any signs of irritation or sensitivity. If you experience discomfort during your session, please let me know immediately so adjustments can be made.

If irritation occurs after your appointment, discontinue any active products and contact me so I can guide you on how best to support your skin.

In most cases, yes - facials and gentle face massage can be safe during pregnancy. However, not all products used in treatments are suitable during this time, so it's very important to let me know if you are expecting before your appointment. This allows me to make appropriate adjustments. I also recommend checking with your healthcare provider before booking.

Yes, absolutely. It's very important to share any recent cosmetic procedures before your appointment. A minimum of two weeks is required after injectables, as facial massage too soon can potentially affect how they settle. If you've had surgery or a more invasive procedure, I require approval from your doctor before proceeding, to ensure your safety and proper healing.